Premium Support  
and Management 

We know in our bones the immense gravity of continuous online presence. Websites are becoming more and more the most vital tool for a business, and maintaining one in top notch condition has become a necessity. Even the best tech available can’t guarantee by itself the success of your website. So picking the right host is more than network or cpu speed. It is also about effective customer support, which, as we perceive it, is a dynamic relationship that needs to be built on trust in order to be successful. That's how we’ve managed to gain our customers' preference so far, and that is why we constantly invest in our support system, both in infrastructure and human resources.

HOSTDOG has a highly experienced support team solemnly focused on helping you with any problem or question you might have. Every single time you contact us, you are talking with a person who has the experience and authority to solve your problem, and enough passion to undertake the task of solving it personally. But not everything is technical, so maintaining approachability, politeness and trustworthiness throughout our support service has been equally essential and important.

In response to the constant demand of our customers, we are offering special Managed Services for all Cloud VPS. HOSTDOG will be actively monitoring your server 24/7 for any out of the ordinary behavior and performing all necessary server updates to strengthen security. The Managed Advance package also offers remote incremental disaster backups of your server with 7x daily, 4x weekly and 1x monthly backups. The Managed Services mentioned below are available options on our Cloud VPS and Dedicated Server plans and can be purchased either during your initial purchase or later with a request to our Support team.